Privacy Policy

Effective Date: 2025-Sep-28

Welcome to LexiPrep! Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit ielts.lexiprep.com or use our services. By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

LexiPrep (ielts.lexiprep.com, “we,” “our,” or “us”) is an online platform offering free IELTS online tests and preparation resources. Our mission is to help learners practice and improve their IELTS skills through accessible, high-quality tools.

If you have questions about this Privacy Policy or how your data is handled, you can contact us at [email protected].

2. Information We Collect

We may collect the following types of information:

• Information You Provide Directly: Name, email address, account details, comments, and any other data you choose to share.
• Automatically Collected Data: IP address, browser type, operating system, device information, referring URLs, usage data, and cookies.

3. How We Use Your Information

We process your personal data to:

• Provide and operate our website and services.
• Improve functionality, performance, and user experience.
• Respond to your inquiries and communicate important updates.
• Send optional promotional messages (with your consent).
• Comply with legal requirements and ensure website security.
• Personalize your experience on LexiPrep.

4. Your Rights

Depending on your location, you may have the following rights:

• Access & Portability: Request a copy of the personal data we hold about you.
• Correction & Deletion: Request that we update or delete your data, except where retention is legally required.
• Opt-Out: Unsubscribe from marketing emails by following the link in our emails or contacting us at [email protected].
• Cookies: Manage or disable cookies in your browser settings.

5. Cookies

We use cookies to improve your browsing experience. These include:

• Essential Cookies: Required for website functionality.
• Analytics Cookies: Help us understand how users interact with our platform.
• Functional Cookies: Remember preferences and improve navigation.
• You can adjust your cookie preferences in your browser at any time.

6. Sharing Your Information

We may share your data with trusted third parties, including:

• Service Providers: For hosting, analytics, email delivery, and website operations.
• Legal Requirements: When necessary to comply with applicable laws or respond to valid requests.
• Spam Detection Services: To protect the platform from misuse.

We do not sell or rent your personal information to third parties.

7. Third-Party Content & Links

Some content on LexiPrep may include links or embedded features (e.g., videos, images). Third-party providers may collect data independently. We recommend reviewing their privacy policies.

8. Data Retention

We retain personal data only as long as necessary:

• User Accounts: Active until you request deletion or after prolonged inactivity.
• Comments & Submissions: Retained indefinitely unless you request removal.

9. Data Storage & Location

Your data may be stored and processed in Vietnam and Singapore, where we are based, or in other regions where our service providers operate. We follow Vietnamese laws as well as international standards (e.g., GDPR and CCPA) where applicable.

10. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure, and you use our services at your own risk.

11. International Transfers

By using LexiPrep, you consent to your data being transferred to and processed in Vietnam and other jurisdictions. We ensure appropriate safeguards are in place to protect your information.

12. Children’s Privacy

LexiPrep is not intended for individuals under 13 years old. We do not knowingly collect data from children.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.

14. Do Not Track & Advertising Preferences

You can opt out of targeted advertising and manage tracking preferences by adjusting your browser settings. We honor “Do Not Track” signals as required by law.

15. Contact Us

For any questions about this Privacy Policy or your personal data, contact us at:

📧 [email protected]

16. Governing Law

This Privacy Policy is governed by the laws of Vietnam. For users outside Vietnam, we comply with relevant international privacy regulations. Disputes will be resolved under the jurisdiction of Vietnamese courts.